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Information and Trading Terms
| General |
The
following is information about our company, the way we operate and our
trading terms. By using
this site, you agree to these terms of use. If you do not agree to these terms,
you may not use this site. Adremit Ltd. reserves the right, at any time, to modify,
alter, or update these terms of use, and you agree to be bound by such
modifications, alterations, or updates on subsequent visits. |
| Notice |
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| About
Us |
This is a trading website
belonging to Adremit Limited. Adremit was founded in 2003 (Company registration
number 4737680) as specialists in
indoor environmental improvement. |
| Ethos |
What we supply. We do not have the largest range of products on the
web, nor are we always the cheapest. However, in contrast to many our
competitors, we do know and understand the products that we supply and can
make constructive & knowledgeable product recommendations to match
particular customer requirements. Some products are listed on the site but
not available to buy on line because they are sufficiently complex to
require our specialist knowledge to ensure that the most appropriate
solution is quoted. Whatever the product and whatever the application, we
ensure that we are in a position to offer bespoke assistance to customers,
either by phone, email, or in person.
How we supply. We aim to
make it quick and easy to use this site. The website is designed to be
clear and easy to use. Our pricing is transparent; all our prices on this
website include UK deliver and VAT, so that there are no 'surprises' at
the checkout. Some products we hold in our own stock, whist others are
held in centralised warehouses. In both cases we generally ensure that your
order is delivered to you within your reasonable expectations. |
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Commercial Enquiries |
If you
are interested to order several products, please email or telephone us with
your enquiry. Dependant on the product range, we can usually offer generous discounts according to numbers required. We actually sell a
wider range of products than is listed on the website and can help you source
and select the most suitable equipment for your application.
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| Contact Us |
Phone;
For general enquires
call
0845 6880112 (local
rate call), or
01729 810060
For technical enquiries
call
07966 107944
Fax; 0845 6880113
Email;

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Postal Address
Adremit Limited,
Unit 5,
Commercial Courtyard,
Settle,
North Yorkshire.
BD24 RH
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| How to buy from
us |
Find the
products you want by browsing in the site then to order click 'add to
basket' and follow the instructions and fill in your details where prompted.
There are then three alternative ways to order;
1. Order on line.
Click 'add to basket', and enter you
details when prompted. You can then pay using credit or debit card,
where you are automatically transferred to a secure website run by our
payment service provider, Protx.
2.
Order by phone. Simply phone us on 0845
688 0112, with details of your order and payment card details. We then process
your order and take payment using the Protx service. Your payment card details
are shredded immediately after successful payment. We do not hold payment card
records.
3. Order by post.
You can fill in your order details either on your computer and print off, or
print and fill in your details by hand. Send your order to us with either a
cheque, or your chosen payment card details. We process the card payments on
line through the secure Protx website, and immediately after the payment goes
through the card details slip is shredded.
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Payment
We accept payment using the following cards;
or
by Paypal or Google Checkout
or by cheque or by BACs |

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If required we can issue a pro forma invoice, which has our bank account details
to enable payment by BACs |
| Delivery
Charges |
We generally price our
products inclusive of UK mainland delivery. Where delivery beyond UK
mainland is required or if delivery is required time guaranteed or outside
normal working hours, we can normally offer this at an additional charge.
Contact our office.
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| VAT |
Our published prices
include VAT, which will appear itemized on your receipted invoice.
Customers outside the EU can phone us to order VAT free. Our VAT
number is 873 949366
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| Payment
Security |
We use a secure
128 bit on line
payment service provider, Protx. To date we have not had any experiences
of credit card fraud with this system. For on line payments we do not see
or store your payment card details. Current information about Protx payment security,
security accreditations and certificates can be viewed on the Protx
payment page, or by visiting their site www.protx.com |
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Order Acceptance and Processing |
Online
orders are accepted when your payment from you payment card is processed. Orders sent
by post with a cheque will be accepted on cheque clearance. Any email or other
acknowledgement of your order is merely to report that your request has been
received and will be looked at, and does not in any way denote acceptance of
your order regardless of any wording on the email. Payment, and therefore acceptance of on line
transactions is almost instant. Adremit therefore reserves the right to cancel
orders or part of an order where either there is a stock shortage or there is suspected
fraudulent use of a payment card. In such cases we will contact you by phone or
email to inform you and make additional checks as necessary. In the event
of our not being able to fulfill an order due to stock shortage we can either
offer an alternative or cancel and refund the order value to the payment
card.
All
specifications are approximate only and Adremit shall have no liability in
respect of any deviation therefrom.
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| Delivery |
Delivery
expectation is noted with each product. If there is a stock issue that will delay delivery, we will notify you with a
revised delivery expectation within 5 working days of payment, and also offer
the option to cancel the order. If you require delivery on a particular
day, call us and we will try to accommodate you requirements.
The
delivery of goods to you is deemed to be a separate contract for services,
distinct from your contract to purchase the goods. Delivery
may be effected in one or more instalments. Delivery of larger items like
air cleaners or heaters may be direct from the manufacturer or stock holder. Delivery
dates are approximate and no liability whatsoever is accepted in respect of late
deliveries.
You agree
to open all boxes and thoroughly check the goods for damage on the day of
delivery and notify us of any damage within 7 days of the delivery. If we are
not notified of damage within 7 days we are unable to claim from either the
manufacturer or the carrier. You agree to indemnify us in full for any losses we
suffer as a result of your failure to notify us within 7 days.
Important. We recommend that any arrangements for fitting the products should be made after they
have been delivered and checked for damage.
Without
prejudice to the statutory rights afforded to consumers under English law,
Adremit Ltd. accepts no liability for any failure to ship products where this results from
its inability to do so resulting from acts of god, civil commotion, riots,
flood, draught, fire, legislation or other factors outside its control, or its
decision on reasonable grounds not to do so for reasons of suspicion of credit
card fraud or similar, provided that it takes all reasonable steps to notify you
within fourteen (14) days of order placement that products will not be shipped
as ordered. In such cases Adremit Ltd. will not process any payment or will
immediately refund any payment made, in full. It is your responsibility to
ensure that you order from Adremit Ltd. with sufficient lead time to prevent any
loss or disappointment resulting from such non-shipment.
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Returns Guarantee - Faulty Goods |
In the
unlikely event that we supply you with faulty goods, then we will refund the
cost of the goods any delivery charge and the cost of returning the goods to us.
If, on the products return, it is found that the fault is due to customer misuse
or abuse then the obligation to refund will not apply. Your Statutory Rights are Not Affected.
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Manufacturers Warranty |
The durable
products (e.g. air
cleaners, radiators, air conditioners, heaters, dehumidifiers etc.) sold by Adremit Ltd. via
this site and otherwise, are generally covered by a 1 year (from date of delivery)
manufacturers warranty. On some products the warranty is longer. Warranty period
is specified for each product. The exact details of the warranty vary depending
on the product concerned and the manufacturer. Consumable products (e.g. filters used in air cleaners
and pollen filters)
are not covered
by any warranty. Claims
under the warranty should be addressed in the first instance to Adremit Ltd.
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| Order
Cancellation |
Under the
Consumer Protection (Distance Selling) Regulations 2000, UK consumers have the right to cancel their order within a
"cooling off period" which lasts 7 days from the day after taking delivery.
Cancellation must either be in the form of an email or letter and sent to our
address above. If you cancel your order under these provisions then you will be
responsible for returning the goods to us in good condition or alternatively you
will be responsible for our costs in recovering the goods. You must make sure
the goods remain undamaged, unused, in the original packing and suitable for
restocking and resale as new.
We will refund the order value less the cost of restocking
and the cost of the original order delivery. The standard cancelled order refund
deduction (even where a delivery price is not identified as part of the price;
i.e. free delivery), shall 15% of the order value. We reserve the
right to increase this percentage deduction from the refund if the returned
goods are not in the original packing, damaged, scratched, incomplete or other
wise unfit for sale as new .
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| Privacy Policy |
Adremit Ltd. is committed to protecting your privacy.
Adremit Limited will never sell, trade or rent your personal information to
others. Beyond the needs of order fulfilment, we may occasionally use you name
and address or email address to inform you of our news and offers. No credit
card information is retained beyond the order payment transaction. We are
registered under the UK Data Protection Acts of 1984 and 1998. In accordance
with these acts we follow strict security procedures in the storage and
disclosure of information which you have given us, to prevent unauthorised
access. If you have
any questions or concerns about privacy please email us using the button at the
top of the page.
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External Sites
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This site
may contain links to other sites on the Internet that are owned and operated by
third party vendors and other third parties (the "external sites").
Adremit Ltd. is
not responsible for the availability of, or the content located on or through,
any external site, nor for any transactions between you and such sites
(including as to 'cookies', personal data, confidential information, or
purchases of goods or services). You should contact the site administrator or
webmaster for those external sites if you have any concerns regarding such
links, content or transactions.
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Pricing Errors |
In the
event that there is a pricing error on the website then Adremit Ltd. will not be
bound to honour any orders made at that price.
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Copyright |
All rights
in the site design, text, graphics and other content, interfaces, and the
selection and arrangements thereof belong to Adremit Ltd. or its licensors. All
rights are reserved save as set out below. Permission is granted to
electronically copy and to print hard copy portions of this site for the sole
purpose of placing an order with Adremit Ltd. or using this site as a shopping
resource. Any other use of materials on this site, including reproduction for
purposes other than those noted above, modification, distribution, or
republication is strictly prohibited
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| Recycling |
Adremit Limited is committed to recycling. We currently recycle
98% of the cardboard packing that comes into our business as packing that goes
out of our business. We have also subscribed to a Distributor Take Back Scheme
authorised under the current Waste Electrical and Electronic Equipment (WEEE)
regulations.
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Puravent is a trading website owned by Adremit Limited, Unit 5, Commercial Courtyard, Settle, North Yorkshire
BD24 9RH. Company registered in England and Wales Company number 4737680.


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FREE UK DELIVERY
ALL PRICES INCLUDE VAT AND DELIVERY TO THE UK
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